Shipping Policy

We strive to deliver products in excellent condition and in the fastest time possible.

No shipping charges for pan-India shipments. Additional shipping charges are applicable on international orders, as per the country. Blue Planet Lifestyle Pvt. Ltd. reserves the right to update and amend shipping policies as per company’s terms & conditions.

We deliver most of the products to you within 6 - 8 business days, however, deliveries can take longer depending on your delivery location. Joonblu.com is not responsible for service transit times owing to factors beyond our control, particularly during peak season, monsoon season, in case of natural calamities, or civil unrest at place of shipment origin and / or destination.

In case of sending a product for repairs, the customer is responsible for shipping the product to us, it will not be picked up for any repairs whatsoever.

Business days are Monday through Friday, excluding holidays as determined by our logistics partner.

You can check the status of your order at any time at this link. You can also track your order using the Shipment ID available at this link on our courier partner's website. It may take up to 24 hours for the order status to be updated on our courier partner's website.

If you have any questions regarding shipping, please email us at: info@joonblu.com. An email notification will be sent with Delivery Confirmation Number/s and Tracking Number/s (if applicable).